COVID-19 update: Vanuatu is currently Covid-free. However, international travel restrictions are in place at the border. 

There are no restrictions on the movement of freight. For more information, visit the official COVID-19 website.

Airline penalized by Customs

This section demands that on arrival, the pilot or the owner of the aircraft must deliver to Customs, the certificate of clearance granted to the pilot at the last port or airport of departure.

Section 32(3) of the Act further states that the pilot or owner of a aircraft who fails to comply with the above provision of the law commits an offence and is liable on conviction to a fine not exceeding VT5,000,000.

On 26th October 2015 and again on 4th January 2016, the airline conducted two medical evacuations from Port Vila to Nouméa, New Caledonia. However, on both occasions, the French authorities were never informed and therefore never provided the Customs certificate of outward clearance from New Caledonia to Vanuatu. Not only was this a clear breach of the laws of Vanuatu, it is a breach of international requirements to ensure the movements of aircrafts and vessels across borders are well controlled by Customs to avoid the risk of transnational crimes.

Fortunately for the airline, being a first time offender and for their genuine lack of understanding of the laws, Customs has decided not to take this matter further to the courts but to settle it administratively by issuing penalties for each of the two occasions.

All airlines, national and international, are hereby reminded again to always adhere to the laws of Vanuatu Customs or face its consequences. For any queries, please contact the Customs Border team at This email address is being protected from spambots. You need JavaScript enabled to view it.


Who We Are?

Customs and Inland Revenue, is a large and diverse department with over 100 employees spread across Vanuatu. With Office locations in Port Vila and Luganville and the provincial centers at Lenakel, Lakatoro, Saratamata and Sola.

What We Do?

To protect the community from potential risks arising from international trade and travel, while facilitating the legitimate movement of people and goods across the border, and collect legislated government revenue.

Our Government

Where to find us?

La Casa D'Andrea E Luciano Building, Rue Pierre Lamy, PMB 9012, Port Vila, VANUATU
Phone Number
+678 33010

Follow us