Frequently Asked Questions

Concession for Personal & Household Effects

Returning Residents or People Assuming Residence in Vanuatu

Who is Eligible?

Concessions for unaccompanied personal effects are available for those who may be taking up residence in Vanuatu for the first time; and

Returning Vanuatu residents after having been absent for at least 12 months in the previous two year period.

When can the personal effects be imported?

For first time residents, the personal and household effects must be imported within 6 months of your residency visa being granted or

For returning residents, within 6 months of your last return to Vanuatu. 

What goods are permitted?

1. All personal and household effects which have been in the possession of and available for use by the owner for at least 12 months immediately prior to your departure to Vanuatu.

2. One motor vehicle per family changing residence providing it has been owned and available for use for a period of at least 12 months immediately prior to your departure for Vanuatu. (right hand drive vehicles are prohibited to be imported into Vanuatu)

3. One power boat or sail boat on a trailer capable of being towed by a passenger motor vehicle on the condition it had been owned and available for use for at least 12 months immediately prior to your departure for Vanuatu.

4. Tobacco products, alcoholic spirits, wines, perfumes goods in commercial quantities, or goods of a commercial nature are excluded from the concession.

5. This concession can only be granted once.

What Goods are not Permitted?

A full list of prohibited and restricted goods is available under the Prohibited Imports tag in the “Travellers” section of this website.

However as a brief guide the following goods are either totally prohibited or require a permit to import:

• Obscene material which deals with sex, drug misuse, or crime.

• Offensive weapons which include knives with concealable blades and knuckle dusters.

• Live animals, including your family pets

• Firearms 

• Right hand drive vehicles

 

If you are in any doubt as to the eligibility of the goods you intend to import please contact the Department of Customs and Inland Revenue in Vanuatu. Contact Us

Vanuatu Principal Customs Brokers

Company

Location

Email Contacts

Phone

Agence Gauchet  Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 22539 / 26129
Alain's Clearance Agent Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7786165
Customs International Freighters Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7787101
Fr8 Logistics, DHL Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 27744
IPACC  Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 5545064 / 23222 
JEP Import & Export Consultants Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7738372
Pacific and Freight Agencies Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it.  5533030
Right Freight Services  Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7744690
Sisi Customs Agent  Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7728197
Transam Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 23991 / 7788450
Vanuatu Agencies  Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 22490 / 23943
Vanuatu's Own Logistics Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7788474
Vanuatu Terminal Services Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 5553068/7757529
Violet Customs Agent Luganville This email address is being protected from spambots. You need JavaScript enabled to view it. 36329 
Willie Clearance Agent  Port Vila This email address is being protected from spambots. You need JavaScript enabled to view it. 7109527

Licensing of CCA's

A comprehensive exercise was conducted this year to formally license for the first time, Customs Controlled Areas for the sake of border security and protecting Government revenues.

The areas licensed include:

Read more...

General Enquiries

Private Mail Bag 9012,
La Casa D'Andrea E Luciano Building,
Rue Pierre Lamy,
Port Vila, 
Republic of Vanuatu

Phone: (+678) 33010
Fax: (+678) 22597

Email: circorporate (at) vanuatu.gov.vu