COVID-19 update: Vanuatu is currently Covid-free. However, international travel restrictions are in place at the border. 

There are no restrictions on the movement of freight. For more information, visit the official COVID-19 website.

Archived Articles

This section contains a wide variety of archived articles, notices and news from DCIR including media releases and publications.

The Value Added Tax Office continues to emphasis that it is continuously strengthening its compliance and enforcement across all areas of VAT tasks conducted by our staff as delegated through the Director’s powers under the VAT Act No. 12

Starting from 1st July 2015, the Value Added Tax (VAT) Office is embarking on an eighteen month new Compliance Improvement Strategy as part of the VAT Office Modernization Programme.

The strategy was put together in early June this year with support from Pacific Financial Technical Assistance Center (PFTAC), based in Suva Fiji, the VAT technical advisor Mr. Praveen Reddy and local team.

Since the enforcement of IPR laws in Vanuatu on 7th April 2015, Customs has been checking all suspected imports for infringement of IPR laws. On 2nd June 2015, a suspected import of counterfeit Singer Sewing machines from China was intercepted by Port Vila Customs for what it seems like an infringement of the Trademarks Act of Vanuatu.

The licensing framework that Customs employs provides for a quality control mechanism over the movement and storage of goods through the licensing of Customs Controlled areas and compliance with Customs declaration requirements for the importation and exportation of goods through the licensing of Customs Brokers.

In Vanuatu the VAT law provides that an insurance company is entitled to claim back the VAT component of an indemnity payment made to one of their customers. An ‘indemnity payment’ is the payment made by an insurance company to a customer who has made a claim under their contract of insurance with the company.

The VAT Office has taken an enforcement approach that does not tolerate repeated “mistakes”. This approach has been executed specifically to deal with VAT registered suppliers who has not taken their responsibilities seriously and have repeatedly sold goods that were not on the tropical cyclone Pam’s exemption list issued by Director through the VAT Office.

Two female tourist passengers from the Cruise Ship Pacific Dawn were intercepted and penalised by Port Vila Customs on 13th May 2015 for distributing duty free cigarettes to locals at the Main Wharf. Their actions were a breach of the Customs Act and are subject to heavy penalties and even prosecution. Cruise ships are always reminding passengers and crews to make sure any duty free goods purchased in Port Vila are not to be consumed in Vanuatu.

The VAT Office have issued a number of spot fines to retailers for taking illegal advantage of the exemptions provided by the Government of the Republic of Vanuatu due to tropical cyclone Pam. In one particular case the VAT Office was disappointed to discover that a reasonable major retailer purchased large amount of timbers and nails from a supplier in Vanuatu for re-sale through his business without paying any VAT.


Who We Are?

Customs and Inland Revenue, is a large and diverse department with over 100 employees spread across Vanuatu. With Office locations in Port Vila and Luganville and the provincial centers at Lenakel, Lakatoro, Saratamata and Sola.

What We Do?

To protect the community from potential risks arising from international trade and travel, while facilitating the legitimate movement of people and goods across the border, and collect legislated government revenue.

Our Government

Where to find us?

La Casa D'Andrea E Luciano Building, Rue Pierre Lamy, PMB 9012, Port Vila, VANUATU
Phone Number
+678 33010

Follow us