WELCOME TO THE VANUATU SALES MONITORING SYSTEM INFORMATION PAGE
Proudly funded by the Government of Vanuatu
The Vanuatu Sales Monitoring System (VSMS) was officially launched on 1 August 2025 after extensive consultations to ensure it delivers benefits for the Government, businesses, and consumers alike.
The system has been set up to make sales reporting more accurate, timely, and transparent. Its main goals are to:
• Improve tax compliance,
• Reduce the grey economy,
• Prevent tax evasion, and
• Support better decision-making for Vanuatu’s development.
In the descriptions you will find abbreviations such as POS, which stands for Point of Sale or Cash Register system and is used to record transactions; E-SDC and V-SDC, which are specialised External and Virtual devices and services that form part of the Vanuatu Sales Monitoring System (VSMS) for transaction reporting, where SDC refers to the Sales Data Controller.
Legal Basis
The VSMS is backed by Section 61 of the Tax Administration Act No. 37 of 2018, which provides the authority for its installation and operation. To give effect to this, the Government issued the Vanuatu Sales Monitoring System Regulation Order No. 153 of 2025, which sets out the rules and requirements for how the system is to be implemented and managed. Together, the Act and this Regulation form the legal foundation for the VSMS.
Learn about the rules, requirements, and guidelines governing the Vanuatu Sales
Monitoring System to ensure full compliance with the system.
1. Vanuatu Sales Monitoring System (VSMS) Regulation
2. Schedule 1 – Accredited POS
3. Schedule 2 – Accredited E-SDC and V-SDC
4. Schedule 3 – Secure Element
5. Schedule 4 – Accreditation Methodology
6. Tax Administration Act No. 37 of 2018
7. Public Notice No. 009 of 2025
8. Public Notice No. 005 of 2025
All taxpayers are required to comply with the VSMS mandate by enrolling, obtaining Secure Elements, and using only accredited Electronic Fiscal Devices (EFDs). This section provides a simple step-by-step guide, with links to forms, resources, and tutorials to help you get started.
1. Enrolment Process
2. Requesting Secure Elements
3. Obtaining and setting up Accredited EFD
4. Enrolment Page
5.Taxpayer Administration Portal
6. Guides and Explanatory Resources
If you want to provide Electronic Fiscal Devices (EFDs) in Vanuatu for taxpayers, the EFD solution needs to be accredited under the VSMS initiative. This section explains the steps, shows the process flow, and provides access to guidelines and the Sandbox to start the EFD accreditation.
1. Accreditation Process & Flow chart
2. Technical Guidelines for Accreditation
3. Link to accreditation enrolment in the Sandbox environment
Below is the official list of accredited POS and E-SDC solutions for the VSMS. To comply with the VSMS, taxpayers must select an EFD solution from this list for implementation in their operations. EFD solutions that are not accredited and therefore not included here cannot be used with the VSMS and will not meet the requirements of the mandate. Taxpayers should regularly review this list to stay informed about the accreditation status of EFD solutions.
Listed here are information about the products that have met technical requirements for obtaining certificate to become POS and E–SDC accredited products. With this list we issue a confirmation of accreditation that recognizes the compatibility of the POS with SDC giving the fact that physical interfaces are compatible (ask suppliers for details).
- Transferrable means this accreditation can be sold by designated supplier only. Accreditation is transferrable to taxpayer who purchases this product
- Non-transferable means this accreditation can be used by taxpayer listed on the accreditation only. Accreditation is not transferrable to other taxpayers
Be advised that any change made to an accredited product voids its accreditation.
The accreditation is only applicable to the product in the configuration that has been evaluated by the Department of Customs and Inalnd Revenue
Customers play an essential role in ensuring the success of the VSMS. Below you will find useful tools that help you contribute to fairness and compliance in Vanuatu. These include checking the validity of tax documents and reporting cases where a tax document (invoice or receipt) was not issued for a purchase or transaction.
1. Check Invoice Validity – use this link to verify whether an invoice or receipt you received is valid within the VSMS.
2. Report Missing Invoices – use this link to report cases where a business fails to issue an invoice, helping authorities address non-compliance
Have questions about the VSMS? Our FAQ section brings together the most common queries from public consultations and will be regularly updated with new answers to help taxpayers, businesses, and customers stay informed
Stay up to date with the rollout of the VSMS through our awareness hub. Here you’ll find public notices, announcements, event updates, and links to interviews, articles, and media coverage that explain the system and its benefits
Contact
Need help or have questions about the VSMS? Use the contact details below to reach our support team, your single point of contact for assistance.
1. Email:
2. Phone: 33090/33091 - To speak with a VSMS Representative